1 Q: What Payment Methods do your company accept?
A:We uses Paypal's shopping cart system to accept visa and credit card as payments.
2 Q: What is your company Return Policy?
A: We will gladly accept return in brand new condition. If the goods that you purchased from our company are in brand new condition with original box and all applicable accessories, such as original shoe laces, labels,etc, we can promise you to be returned.
3 Q: When is the return deadline?
The return must be requested 7 days from the day the shoes are delivered to our customers. When you decide to return the goods, please enclose the exchanges of our company.
4 Q: Is Your company a retail store?
A: We are currently only an online store to deal with retail and wholesale.
5 Q: Are your company’s Products Authentic?
A: We promise you to sell only authentic products. No variants and no fakes. Every product is guaranteed authentic.
6 Q: How does your company get such collection of rare and exclusive shoes?
A: Our company has touch with the relavent brand companies. We also have built a close relationship with many domestic & foreign shoe stores to exchange or buy shoe styles that are limited edition. Usually, we are always looking for new suppliers who can supply us rare & unique authentic shoes.
7 Q: Is My Payment to your company Secure?
A: All Payment done online are secured. Paypal is an eBay company that is trusted world wide. Our company will never get your credit card number and sell your credit card to other party online. We only use it to check the exchanges.
8 Q: Are the products listing on the website on sale?
A: Yes, all the products on website are on sale. If they are sold out, we will fax, phone or mail the customers immediately.
9 Q: Does your company have a satisfaction guarantee?
A: We have got a 100% satisfaction guarantee. If you are not satisfied with your product within 14 days of receipt you can send it back to us for full refund (less shipping fees).
10 Q:Is Your company Suppliers?
A: We purchases directly from manufacturers and direct dealers only.
